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El Paso Community College
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Remote Resources and Live Support for Distance Education: Blackboard Help

Resources for faculty and students to successfully transition to remote teaching and learning.

Using Blackboard -- Getting help!

In this section you will be find all video tutorials and guides produced by EPCC Distance Learning Student Services on how to set up and operate your Blackboard Learning Management System (LMS) and its integrated tools, such as Blackboard Collaborate Ultra real-time video conferencing tool that lets you add files, share applications, and use a virtual whiteboard to interact, it opens right in your browser, so you do not have to install any software to join a session.

To use Blackboard you will need a computer or mobile device with Google Chrome or Mozilla Firefox. To join a Blackboard Collaborate Ultra, simply click on the link of the session you want to attend to join. Type in your full name for attendance purposes. 


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EPCC Blackboard Help Desk

Call 1+ (888) 296-0863 open 24/7



Other Technical Support Resources and Tutorials for Faculty and Students
EPCC Web site || EPCC Libraries Web Site || EPCC Library Catalog
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