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El Paso Community College
Library Research Guides

SPCH 1321 - Organizational and Professional Communication (Wade Cornelius): Research Process

Search Strategy and Boolean Operators

Improve your online search by building a search strategy using the template below and also improve your results by using connectors, such as AND OR  NOT " " (   ), to combine search terms, expand or narrow your search.  These connectors are also called "Boolean Operators," named after the nineteenth-century English mathematician, George Boole.  The resources below are library materials to guide you in the process of historical research, methods and writing. 

Library Research Process

Keywords

Listed below are  some key search terms for you to use when searching for resources about Business and Organizational Communication:

  • "adversarial communication"

  • "business communication competence"

  • "Causality orientation theory"

  • "change management"

  • "cognitive dissonance theory"

  • "collaborative communication"

  • "communication accommodation theory"

  • "conflict management"

  • "decision-making strategies"

  • "downward communications"

  • "face-to-face communication"

  • "group relations"

  • "ingratiation theory"

  • "interpersonal group relations"

  • "organizational communication"

  • "team members"

  • "upward communications"

  • "cross-cultural business interactions"

  • empowerment

  • "ethical communication"

  • symbols

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